What is ISO 23067:2018?

ISO 23067:2018 is an international standard that provides guidelines for the creation and use of technical product documentation. It covers various aspects related to the information provided in technical documents, such as content structure, organization, presentation, and accessibility.

Content Structure

One of the key focuses of ISO 23067:2018 is the structure of the content in technical documentation. It emphasizes the importance of clear and concise information presentation, ensuring that users can easily find the information they need. This includes using logical headings and subheadings, numbering systems, and consistent formatting throughout the document.

The standard also highlights the significance of establishing a standardized structure for sections such as introduction, procedures, troubleshooting, and maintenance instructions. This helps users navigate the document efficiently, making it easier for them to understand and apply the provided information.

Organization and Presentation

ISO 23067:2018 emphasizes the need for a well-organized and visually appealing document layout. It suggests effective methods for presenting information, such as using lists, tables, graphics, and diagrams. These elements aid in conveying complex concepts and data in a more accessible manner.

The standard also stresses the importance of consistent terminology and definitions throughout the document. Using standard terminology reduces confusion and promotes clarity, especially when technical terms or jargon are involved.

Accessibility

Accessible documentation is a key aspect of ISO 23067:2018. It aims to ensure that technical documents are usable by a wide range of individuals, including those with disabilities or limited literacy skills. The standard provides guidelines on creating documents that are readable, understandable, and compatible with assistive technologies.

These guidelines include considerations for font size and type, color contrast, and providing alternative formats for users who cannot access the document in its original form. This helps ensure that technical information is inclusive and can be effectively utilized by all users.

In conclusion, ISO 23067:2018 sets forth guidelines for creating and using technical product documentation with a focus on content structure, organization, presentation, and accessibility. Implementing these guidelines improves the usability and effectiveness of technical documents, making them easier to understand and use for a wide range of individuals.