What is ISO 116659:2015?

ISO 116659:2015 is a professional technical standard that specifies the requirements and guidelines for writing documents, such as reports, instructions, manuals, and other types of documentation. It provides a framework for consistency and clarity in written communication, ensuring that information is effectively conveyed to the intended audience.

The Purpose of ISO 116659:2015

The main purpose of ISO 116659:2015 is to ensure that technical documents are clear, concise, and easily understandable by users. This standard sets guidelines for organizing and structuring information, using appropriate language and terminology, and incorporating necessary visual aids, such as illustrations and diagrams.

By following the guidelines outlined in ISO 116659:2015, technical writers can create documents that are user-friendly, reducing the risk of miscommunication, errors, and accidents that could result from poorly written or confusing instructions.

Key Guidelines of ISO 116659:2015

ISO 116659:2015 emphasizes the importance of understanding the target audience and tailoring the document accordingly. Technical writers must consider the knowledge, skills, and experience of the readers to determine the appropriate level of detail, language complexity, and use of technical jargon. By doing so, they can ensure that the document meets the needs and expectations of its users.

Another key guideline provided by ISO 116659:2015 is the proper structuring and organization of information. This includes clear headings, subheadings, and bullet points, which make the document easier to navigate. Additionally, it recommends the use of tables, graphs, and illustrations to enhance comprehension and support the written content.

Benefits of Using ISO 116659:2015

By adhering to ISO 116659:2015, organizations can benefit in several ways. Firstly, it improves the overall quality of technical documentation, increasing customer satisfaction and reducing support requests or complaints due to unclear instructions.

Moreover, this standard promotes consistency across different documents, ensuring that terminology and formatting are uniform throughout an organization. This enhances efficiency and facilitates easier updates or revisions to existing documentation.

Additionally, by following ISO 116659:2015, companies demonstrate their commitment to providing high-quality products and services. It can also help enhance the company's reputation and credibility, particularly when working with international clients or partners who value standardized communication.